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TPT’s Richards Bay dry bulk terminal excelling with new terminal software

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Dry Bulk,

Transnet Port Terminals (TPT) is committed to improving efficiencies within its operations to meet global standards and its Richards Bay dry bulk terminal is leading the way with the latest installation of terminal software known as Commtrac.

The new software collates and processes information from other systems and automates manual processes where feasible, while improving the user experience in being able to perform their function more efficiently.

“Our mission is to be a focused freight-handling logistics company that delivers integrated, efficient, safe, reliable and cost-effective services in order to promote economic growth in South Africa. The introduction of the new Commtrac software is an important step in achieving this,” stated Deirdre Ackermann, TPT General Manager for Information & Communication Technology.

According to Ackermann, the software will supplement and support TPT’s business processes by providing real-time and accurate reporting, inventory tonnage position, real-time overview of loading and discharge progress and real-time overview of delays and variances among many other important functions and insights.

“We believe that this new software will contribute towards cost savings through efficiencies, optimised processes and enhanced customer satisfaction within our Richards Bay dry bulk terminal. Our staff are being empowered with technology that coordinates and integrates planning and operational activities and reports at all levels. We are already enjoying the benefits of a robust bulk operational system with our teams from the divisions of management, planning, operations, finance and engineering being key to implement and fully exploit this innovation,” said Terminal Management.

The investment in this software forms part of Transnet’s Market Demand Strategy (MDS) embarked on in 2012 in support of The government’s drive for infrastructure-led economic growth in South Africa. The MDS is a R336.6 billion seven-year rolling investment programme to expand and modernise the country’s ports, rail and pipeline infrastructure. It places emphasis on achieving improvements in operating efficiency, productivity and reliability thus improving competitiveness and customer satisfaction. A key part of this is embracing technology.

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